Frequently Asked Questions
What are your hours of operation?
All facilities from 7:00 AM until 4:30 PM.
What are your shipping and receiving hours?
Receiving is normally 7:30 AM – 11 AM. Shipping is normally 1:00 PM – 4:00 PM. However we can certainly accommodate emergencies.
Can you ship material the same day you receive the order?
Absolutely. If the order is received by 10:00 AM, we can usually get it out the same day.
Do any of your facilities offer a rail side?
Yes. Our Hillsborough facility has a rail side with the capacity of ~ 150 rail cars. Norfolk Southern services this directly with no short line involved. The site also has its own locomotive to move cars around as needed.
Can you store hazardous materials?
Unfortunately, not. With the ever-increasing regulatory issues with hazmat products, USA Warehousing no longer accepts this type of material.
Can you ship overseas?
Yes and no. USA will prepare your overseas container in accordance with IMO regulations, however, you must have a 3rd party forwarder to move the product out of the country. Technically, USA ships your material to your forwarder’s port of choice.
What are your payment terms?
Payment terms are net 30 with a 1% discount if paid within 10 days.
Can I tour your facility?
Sure. Give us a call to make an appointment. We will be more than happy to show you around and review your needs.